Trainer at a vocational education and rehabilitation center (trainings for youth and adults)

Time period:

2019/02 – 2020/12

Trainer at a vocational education and rehabilitation center

Industry:

  • Vocational training and rehabilitation center (training for youth and adults)

Turnover:

  • 262 million € (2015)

Employees:

  • 3.000 (2015)

Country:

  • Austria

Task:

  • Quality management workshops including applied exercises, with final test and certificate
  • Number of participants from 7-14 people

Measures:

  • Preparation of a script, an exercise booklet with practical exercises and a final test

Successes:

  • Further training (quality management workshops) after the pilot project
  • Some participants understood the meaning and were very interested

Special challenge:

  • It was a compulsory event for the participants, thus not all of them were motivated. I was able to inspire the majority with my practical experience (anecdotes told from the mandates)
  • I had no authority to issue directives, but this went through my own process supervisors, so it was sometimes very demanding
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